Yes — we ship to Australia, New Zealand, and selected international destinations. Available countries and shipping options are shown at checkout.

Yes. Australia Standard shipping is free on all orders.

Estimated delivery times (from order date):

• 
  Australia: Standard 2–8 business days | Express 1–4 business days
  
• 
  New Zealand: Standard 6–13 business days | Express 2–6 business days
  
• 
  International: Standard 11–22 business days | Express 5–10 business days
  
  (Delivery timeframes are estimates and may vary due to carrier delays, peak periods, or customs clearance.)

Yes. Express shipping is available at checkout for an additional fee:

• Australia: AUD $14.95
• New Zealand: AUD $24.95
• International: AUD $59.95

If your order is delayed, lost, or arrives damaged, please contact us immediately. We will work with our shipping partners to resolve the issue and ensure you are looked after.

Absolutely. Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your parcel every step of the way.

International orders may be subject to local duties, taxes, or customs fees upon arrival in your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.

We may offer a replacement (where available) or another resolution (store credit/refund) depending on the case.