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Skincare for hyperpigmentation — the four-pathway protocol from PureNeem
The Complete Australian Guide · 2026

Skincare for
Hyperpigmentation.

The four-pathway hyperpigmentation protocol — Vitamin C, Niacinamide, Alpha Arbutin, and Tetrapeptide-30 — plus the AM/PM routine that works.

Hyperpigmentation is the most-treated skin concern in Australia and the most poorly addressed. Most products attempt it through a single pathway, and most users see modest results because melanin doesn't respond to single-pathway intervention. Real fade requires multiple mechanisms targeting different points in the melanogenesis cascade.

Updated 2026
4-pathway protocol
Full AM/PM routine
The Science

What melanin does, and why dark spots form.

Melanin is your skin's built-in sunscreen. Specialised cells called melanocytes sit deep in the basal layer of your epidermis. When skin is exposed to UV radiation, hormones, or inflammation, melanocytes produce pigment granules called melanosomes — which then travel up through the skin layers to reach the surface. The pigment absorbs UV before it can damage deeper tissue. This is the system functioning correctly.

Hyperpigmentation occurs when this process becomes dysregulated. Melanocytes overproduce melanin in response to a trigger — sun, hormonal shift, post-inflammatory healing — and the resulting pigment doesn't fade evenly. The cells responsible may continue producing pigment long after the original trigger is gone. The result: dark spots, uneven tone, melasma patches, post-acne marks. The skin is doing its job. It's just doing it too aggressively, in concentrated areas, for too long.

Effective hyperpigmentation treatment isn't about bleaching pigment. It's about regulating the cellular machinery that produces it — at multiple points in the melanogenesis cascade simultaneously. — The PureNeem framework

The melanin production cascade has multiple regulatory points: tyrosinase activity (the enzyme that initiates melanin synthesis), melanocyte signalling (the messenger pathways that trigger production), oxidative stress (which amplifies pigmentation), and cellular turnover (which determines how fast existing pigment fades). Each of these points can be addressed by a different active. Single-active products address one. Multi-pathway protocols address several simultaneously — which is why fade is faster, more complete, and longer-lasting.

This is the principle behind the four-pathway protocol explained in this guide. Each named active in the protocol — Vitamin C, Niacinamide, Alpha Arbutin, Tetrapeptide-30 — targets a different mechanism. Combined with the supporting role of cellular renewal (Retinol overnight) and antioxidant defence (Ayurvedic botanicals), the system addresses every regulatory point in the cascade. The next sections walk through the types of hyperpigmentation, the four-pathway protocol, and the AM/PM routine that delivers it.

Hyperpigmentation skin types — sun damage, melasma, post-inflammatory hyperpigmentation, age spots, freckles

Recognise the Pattern

Five types of hyperpigmentation, decoded.

Treatment effectiveness depends on correctly identifying which type of pigmentation you have. Each form has a different cause, prognosis, and ideal treatment approach. Use this guide to recognise yours before building a routine.

01

Sun Damage

Solar Lentigines

Flat, brown spots on areas with cumulative UV exposure — typically the face, hands, décolletage, and shoulders. Develop slowly over years and become more pronounced after age 30. The Australian climate makes these the most common pigmentation type for adult women.

Trigger Cumulative UV exposure
Fade time 8–16 weeks with treatment
Best response Vitamin C + Retinol + SPF

02

Melasma

Chloasma faciei

Larger, patchy areas of discoloration, typically symmetrical across the cheeks, forehead, upper lip, or jawline. Often hormonally driven — pregnancy, oral contraceptives, hormone therapy. The most stubborn form of pigmentation and often returns even after successful fade if the hormonal trigger persists.

Trigger Hormones, sun exposure
Fade time 12–24+ weeks; can recur
Best response Multi-pathway + strict SPF

03

Post-Inflammatory Hyperpigmentation

PIH

Flat, discoloured marks that linger after acne, eczema, an injury, or another inflammatory event has healed. The most treatable form when caught early. More common and more visible in deeper skin tones, where pigment cells respond more aggressively to inflammation.

Trigger Inflammation, trauma, acne
Fade time 6–12 weeks with treatment
Best response Niacinamide + Alpha Arbutin

04

Age Spots

Senile lentigines

Distinct from solar lentigines in that they're driven by cumulative cellular ageing rather than recent UV. Slowed cellular turnover allows existing pigment to linger and concentrate. Often appears alongside other signs of skin ageing — fine lines, loss of luminosity, textural irregularity.

Trigger Slowed cellular turnover
Fade time 12–20 weeks with treatment
Best response Retinol + Peptides + Vit C

05

Freckles

Ephelides

Small, flat, light-brown spots that appear in clusters, usually on sun-exposed skin and most commonly in fair complexions. Genetically predisposed and triggered by UV. Many users prefer to keep them rather than fade — but if treatment is desired, the same multi-pathway approach applies. Strict SPF prevents new ones forming.

Trigger Genetics + UV exposure
Fade time Variable; SPF prevents new
Best response Vitamin C + daily SPF
The Protocol

The four-pathway hyperpigmentation protocol.

Effective hyperpigmentation treatment doesn't rely on a single ingredient — it targets four distinct mechanisms in the melanin production cascade. This is the protocol PureNeem builds into every brightening formulation, and the framework that explains why multi-active products outperform single-active ones for fade.

01
Pathway One · Tyrosinase Inhibition

Vitamin C

Ethyl Ascorbic Acid · Sodium Ascorbyl Phosphate

Vitamin C inhibits tyrosinase — the enzyme that initiates melanin synthesis. Less tyrosinase activity means less new pigment produced. It also acts as a powerful antioxidant, neutralising the free radicals from UV exposure that drive ongoing melanocyte stimulation. Ethyl Ascorbic Acid is the stable derivative used in PureNeem's Luminara C — delivering the brightening benefit without the irritation associated with pure L-Ascorbic Acid.

Mechanism Enzyme inhibition + antioxidant defence
Best applied Morning — before SPF
Found in PureNeem Luminara C Radiance Serum
02
Pathway Two · Melanosome Transfer Block

Niacinamide

Niacinamide · Vitamin B3

Niacinamide works at a different point in the cascade — it blocks the transfer of melanosomes (the pigment-carrying packets) from melanocytes to surrounding skin cells. Even when pigment is produced, it can't reach the surface in the same volumes. It also reduces inflammation, which means fewer triggers for new pigment production. Functional at 4–10% — and uniquely well-tolerated, making it suitable for sensitive skin and post-inflammatory pigmentation.

Mechanism Melanosome transport blockade
Best applied AM and PM — universally tolerated
Found in Luminara C Serum + Rejuvence Night Cream
03
Pathway Three · Tyrosinase Suppression

Alpha Arbutin

Alpha-Arbutin

Alpha Arbutin attacks tyrosinase from a different angle than Vitamin C. Where Vitamin C inhibits the enzyme's activity, Alpha Arbutin gradually suppresses its production over time — resulting in compounding fade across weeks of use. It's considered the gold-standard alternative to hydroquinone for hyperpigmentation: comparable efficacy, far better safety profile, no rebound hyperpigmentation when discontinued. Particularly effective for stubborn melasma and PIH.

Mechanism Tyrosinase production downregulation
Best applied Morning — pairs with Vitamin C
Found in PureNeem Luminara C Radiance Serum
04
Pathway Four · Melanocyte Signalling

Tetrapeptide-30

Acetyl Tetrapeptide-40 / Tetrapeptide-30

Tetrapeptide-30 operates upstream of the other three actives — it regulates the cellular signalling pathways that tell melanocytes to produce pigment in the first place. Where Vitamin C and Alpha Arbutin block the enzyme and Niacinamide blocks the transport, Tetrapeptide-30 reduces the original signal that triggers production. Clinical-grade peptide active. Particularly effective on the most stubborn pigmentation forms — melasma and deeply set PIH that hasn't responded to single-active treatment.

Mechanism Upstream melanocyte signalling regulation
Best applied AM or PM — works in any vehicle
Found in PureNeem Luminara C Radiance Serum

The compounding effect: Each of these pathways alone delivers measurable fade. Combined, they regulate the melanin cascade at four separate points simultaneously — which is why multi-pathway protocols deliver visible results in weeks rather than months, and why fade is more durable when treatment ends.

The Routine

The AM/PM hyperpigmentation routine.

The four-pathway protocol delivered as a step-by-step daily routine. Vitamin C, Niacinamide, and Alpha Arbutin in the morning. Retinol-supported cellular renewal at night. SPF every day, without exception. This is the gold-standard sequence — built to deliver visible fade in 8–12 weeks.

Morning Routine

AM — Defend & Brighten

Tyrosinase inhibition + antioxidant defence + UV protection

  1. Cleanse

    Neemra Face Wash

    Gentle cleanse to remove overnight buildup without stripping the barrier. Pat dry — never rub.

  2. Apply Vitamin C serum

    Luminara C Radiance Serum

    3–4 drops on damp skin. Delivers three of the four pathways simultaneously — Ethyl Ascorbic Acid (tyrosinase inhibition), Niacinamide (melanosome blockade), Alpha Arbutin (tyrosinase suppression), plus Tetrapeptide-30 for the upstream signal.

  3. Wait 60 seconds

    Let the serum absorb fully before the next step. This isn't optional — it ensures the actives reach the skin layers without dilution.

  4. Moisturise

    Light moisturiser of choice

    Lock in the actives with a hydrating layer. Avoid heavy creams in the AM that could pill under SPF.

  5. SPF 50+ — non-negotiable

    Broad-spectrum mineral or chemical

    Without daily SPF, no hyperpigmentation treatment works. UV is the trigger your protocol is fighting against. Reapply every 2–3 hours of sun exposure. This single step accounts for ~50% of the result you'll see in 12 weeks.

Evening Routine

PM — Renew & Repair

Cellular turnover + barrier repair + overnight pigment fade

  1. Double cleanse

    Oil cleanser + Neemra Face Wash

    First cleanse removes SPF and makeup. Second cleanse removes the day's accumulated debris. Critical for letting the night's actives penetrate properly.

  2. Apply retinol cream

    Rejuvence Night Cream — 0.5% Retinol

    Retinol accelerates cellular turnover — meaning existing pigmented cells shed faster and the fresh, more even-toned skin underneath is revealed. Pairs with the AM brightening protocol to address pigmentation from both directions: prevent new, fade existing. Contains supporting Niacinamide and ceramides for barrier protection.

  3. Optional — facial oil

    Curcuma Glow Oil

    For dry or mature skin, layer Turmeric-rich Curcuma Glow Oil on top. Adds anti-inflammatory support — Turmeric is a traditional Ayurvedic brightening botanical that complements the clinical actives in Rejuvence.

  4. Sleep

    The skin's repair cycle peaks between 11pm and 4am. Adequate sleep multiplies the efficacy of every active you've applied. Inadequate sleep undermines the entire protocol — chronic sleep deprivation elevates cortisol, which directly drives hyperpigmentation.

What to expect — the realistic timeline.

Weeks 1–3

Skin texture refinement, increased luminosity. No visible pigment fade yet.

Weeks 4–6

First signs of fade. New spots stop forming. Tone begins to even.

Weeks 8–12

Visible fade of existing spots. Most users see meaningful improvement here.

Months 4–6

Sustained improvement. Stubborn melasma may require this full window.

The Range

Hyperpigmentation skincare from PureNeem.

The full PureNeem hyperpigmentation lineup. Three products that together deliver the four-pathway protocol — clinical actives paired with Ayurvedic botanicals at functional concentrations, full INCI transparency, vegan, cruelty-free.

The full protocol: Luminara C ($95) + Rejuvence ($90) is the complete AM/PM system at $185. Curcuma Glow Oil ($68) is an optional botanical layer for dry or mature skin. All three together qualify for free Australian shipping.

Beyond Skincare

Six lifestyle factors that drive hyperpigmentation.

Even the best multi-pathway protocol can be undermined by external triggers. These six lifestyle factors are the most common culprits behind treatment-resistant pigmentation — and the highest-leverage daily changes you can make alongside your skincare routine.

01

Daily SPF — the single most important factor.

UV exposure is the dominant trigger for new pigment formation and the dominant reason existing pigment darkens. Without daily broad-spectrum SPF 50+, no hyperpigmentation treatment delivers its full effect. Australian UV is among the most intense in the world — even on cloudy days, even indoors near windows, UV reaches the skin and stimulates melanocytes.

The action Apply SPF 50+ every morning, year-round. Reapply every 2 hours during outdoor exposure.

02

Hormonal triggers and melasma.

Pregnancy, oral contraceptives, hormone replacement therapy, and significant hormonal shifts (perimenopause) can all trigger or worsen melasma — the most stubborn form of pigmentation. The hormones don't cause pigment directly; they sensitise melanocytes to other triggers like sun and inflammation, amplifying response.

The action If hormonally driven melasma is your concern, discuss alternatives with your GP. Strict SPF becomes even more important.

03

Chronic stress and cortisol.

Elevated cortisol from chronic stress directly stimulates melanocyte activity and increases skin inflammation — both of which drive pigmentation. Stress isn't a soft factor. Acute periods of high stress can cause new dark spots within weeks, and chronic stress prevents existing spots from fading even with consistent skincare.

The action Anything that meaningfully reduces cortisol — sleep, exercise, time outdoors (with SPF), reduced caffeine — supports your protocol.

04

Sleep and the skin's repair window.

The skin's cellular repair cycle peaks between 11pm and 4am. Inadequate or fragmented sleep during this window directly reduces the efficacy of every active you apply — particularly retinol, which works through cellular renewal that occurs during sleep. Chronic sleep deprivation also raises cortisol (see #03).

The action 7–9 hours nightly. Consistent bedtime matters more than total hours. Apply night skincare 30+ minutes before sleep.

05

Inflammation and gut-skin axis.

Chronic inflammation — from food sensitivities, gut dysbiosis, or systemic stress — increases skin inflammatory markers, which directly drive post-inflammatory hyperpigmentation. The gut-skin connection is well-documented: skin pigmentation often improves when systemic inflammation is reduced. This isn't a skincare problem — it's a whole-body issue manifesting as a skin symptom.

The action Reduce processed foods, alcohol, and sugar. Add anti-inflammatory foods — fatty fish, leafy greens, turmeric, berries.

06

Picking, scrubbing, over-treating.

Mechanical trauma — picking acne, aggressive scrubbing, over-exfoliation, frequent hot water — causes inflammation, which in turn drives post-inflammatory hyperpigmentation. Many users with stubborn pigmentation are inadvertently creating new pigment through their own habits while trying to fade existing pigment with products.

The action Treat your skin gently. Don't pick. Limit physical exfoliants. Use lukewarm water. Less is consistently more.
Common Mistakes

What not to do for hyperpigmentation.

The hyperpigmentation treatment market is full of bad advice — viral DIY remedies that damage the skin barrier, overpromised actives with serious risks, and aggressive techniques that worsen the problem. These are the most common pitfalls and the science-backed alternatives.

Don't apply lemon juice to your face.

Lemon juice is one of the most viral DIY hyperpigmentation remedies — and one of the most damaging. Its pH (around 2) is far below the skin's natural pH (around 5.5), causing chemical burns, severe irritation, and barrier damage. Worse, the citrus oils cause phytophotodermatitis — an aggressive sun-induced reaction that creates new hyperpigmentation in the exact areas you applied the lemon.

Instead Use stable Vitamin C derivatives — Ethyl Ascorbic Acid or Sodium Ascorbyl Phosphate — at properly formulated concentrations.

Be very cautious with hydroquinone.

Hydroquinone is the strongest topical brightener available — and not without serious risks. Long-term use is linked to ochronosis (a paradoxical permanent darkening of the skin) and other complications. Banned in the EU and tightly regulated in Australia, but widely available in unregulated overseas products. Even prescription hydroquinone should only be used in time-limited courses under dermatologist supervision.

Instead Alpha Arbutin delivers comparable fade through similar tyrosinase pathways — without the safety concerns or rebound risk.

Don't over-exfoliate.

Daily AHAs and BHAs alongside retinol, scrubs, peels, and acid toners — the over-exfoliation epidemic is real, and it makes hyperpigmentation worse. Aggressive exfoliation causes chronic inflammation, which directly triggers post-inflammatory pigmentation. The visible "glow" you get from over-exfoliated skin is often skin barrier damage that will rebound as more pigmentation within weeks.

Instead Retinol's accelerated cell turnover is exfoliation enough. Add gentle AHA at most 1–2 times weekly, never alongside retinol.

Avoid baking soda, toothpaste, or apple cider vinegar.

Internet "hacks" recommending these as DIY brighteners are uniformly damaging. Baking soda has a pH of 9, completely incompatible with skin. Toothpaste contains detergents and abrasives intended for tooth enamel. ACV at typical strength causes chemical burns. Anything aggressive enough to "fade pigment" through harsh contact is aggressive enough to inflame skin and create new pigmentation.

Instead Trust the formulated, named-ingredient skincare on this page. The four-pathway protocol is the science-backed equivalent of every viral DIY claim.

Don't expect overnight results from anything.

Hyperpigmentation lives at the cellular level. Real fade requires real time — typically 8–12 weeks for visible improvement, 4–6 months for stubborn melasma. Any product or treatment promising "results in 7 days" is either lying about the timeline or doing something aggressive enough to cause secondary damage. Patience is part of the protocol.

Instead Take a phone photo at week 1 and week 12 in consistent lighting. The comparison is what matters — not week-to-week feel.

Be careful with IPL and laser if you have melasma.

Intense Pulsed Light (IPL) and laser treatments can be effective for sunspots and PIH — but for melasma, they often worsen the condition. The heat-based mechanism that targets pigment can trigger more melanocyte activity in melasma-prone skin, leading to rebound pigmentation that's worse than what you started with. Always consult a dermatologist familiar with melasma before light-based treatments.

Instead For melasma, prioritise topical multi-pathway protocols and strict SPF. Light-based treatments are a last resort, not a first line.
Considered Answers

Frequently asked.

Real questions from Australians treating hyperpigmentation. Answered with named INCI actives, mechanism explanations, and realistic timelines.

  • There isn't a single best ingredient — there's a best protocol. The four pathways that consistently deliver fade are: Vitamin C (tyrosinase inhibition + antioxidant), Niacinamide (melanosome transfer blockade), Alpha Arbutin (tyrosinase suppression), and Tetrapeptide-30 (upstream melanocyte signalling). Single-ingredient products address one mechanism. Multi-pathway formulations like PureNeem Luminara C deliver all four in a single morning step.

    For overnight cellular renewal, add Retinol at night — PureNeem Rejuvence at 0.5%. Together, the AM/PM protocol covers every regulatory point in the melanin cascade.

  • Realistic timelines depend on the type:

    Post-inflammatory hyperpigmentation (PIH) — 6–12 weeks with consistent multi-pathway treatment.
    Sun damage / solar lentigines — 8–16 weeks.
    Age spots — 12–20 weeks.
    Melasma — 12–24 weeks for visible fade, often with periodic recurrence if hormonal triggers persist.

    Visible textural improvement (luminosity, smoothness) appears within 2–3 weeks. Actual pigment fade follows in weeks 4–6. Most users abandon treatment in week 4 — exactly when results are starting. Take a phone photo at week 1 and week 12 in consistent lighting; the comparison is what matters.

  • Yes, but with restrictions. During pregnancy and breastfeeding, the following ingredients should be avoided: Retinol and all Vitamin A derivatives, Hydroquinone, and high-percentage salicylic acid.

    Pregnancy-safe brightening alternatives: Vitamin C (Ethyl Ascorbic Acid), Niacinamide, Alpha Arbutin, Azelaic Acid, and the Ayurvedic botanicals (Turmeric, Licorice, Saffron). These cover three of the four protocol pathways. PureNeem Luminara C Radiance Serum is generally considered pregnancy-safe (always confirm with your healthcare provider).

    That said: melasma during pregnancy often resolves naturally postpartum. Many specialists recommend waiting until after weaning to begin aggressive treatment, and prioritising strict SPF in the meantime.

  • Yes, when properly formulated and consistently applied. Vitamin C inhibits tyrosinase — the enzyme that initiates melanin production — and provides antioxidant defence against the UV exposure that drives ongoing pigmentation. Both mechanisms are well-documented in clinical literature.

    The catch: most "Vitamin C serums" use unstable forms (L-Ascorbic Acid that oxidises within weeks of opening) or sub-functional concentrations. Look for stable derivatives like Ethyl Ascorbic Acid or Sodium Ascorbyl Phosphate, opaque or amber packaging that protects from light, and ideally pairing with other brightening pathways. Vitamin C alone delivers a fraction of what a four-pathway protocol delivers.

  • Yes — but in different sessions, not stacked together. The gold-standard pairing for hyperpigmentation is:

    Morning — Vitamin C serum (PureNeem Luminara C) under SPF.
    Evening — Retinol cream (PureNeem Rejuvence) on cleansed skin.

    Vitamin C's antioxidant defence covers daytime UV exposure. Retinol's cellular turnover works overnight. Together, they address pigmentation from both sides — preventing new and fading existing — without compounding irritation that would happen if stacked in one session.

  • Three reasons, in order of frequency:

    1. Inadequate SPF. If UV is reaching the skin daily, melanocytes continue producing pigment. The fade you achieved is being undermined by ongoing trigger. Fix: SPF 50+ every morning, year-round, no exceptions.

    2. Persistent hormonal trigger. Melasma in particular returns when hormones (pregnancy, contraceptives, perimenopause) continue stimulating melanocytes. Fix: discuss the hormonal contributor with your GP if relevant.

    3. Discontinued treatment. Hyperpigmentation isn't permanently "cured" — it's regulated through ongoing protocol. Stopping treatment removes the regulation. Fix: continue the four-pathway protocol indefinitely at maintenance level (Vitamin C in AM, retinol 3x weekly).

  • Hydroquinone is the strongest topical brightener available — and the most controversial. It's effective, but long-term use is associated with ochronosis (a paradoxical permanent darkening of the skin), and other complications. It's banned in over-the-counter formulations in the EU and tightly regulated in Australia. Prescription hydroquinone is occasionally used in dermatologist-supervised time-limited courses.

    Alpha Arbutin delivers comparable fade through similar tyrosinase pathways, without the safety concerns or rebound risk. It's the gold-standard non-prescription alternative and is the active in PureNeem Luminara C.

    For most users, the four-pathway protocol delivers sufficient results without needing hydroquinone. Reserve hydroquinone discussions for stubborn melasma cases under dermatologist supervision.

  • Yes — the old "they cancel each other out" claim is debunked. Modern formulations frequently combine Niacinamide and Vitamin C in the same product because they target hyperpigmentation through complementary pathways: Vitamin C inhibits the tyrosinase enzyme; Niacinamide blocks melanosome transfer. Different mechanisms, additive results.

    PureNeem Luminara C contains both, alongside Alpha Arbutin and Tetrapeptide-30 — the four-pathway protocol delivered in a single bottle. The "Niacinamide-Vitamin C incompatibility" myth dates back to studies using pure Niacin (a different molecule) at extreme concentrations decades ago, which doesn't apply to modern Niacinamide formulations.

  • Eventually, yes — but slowly. Without active treatment, post-inflammatory hyperpigmentation typically fades over 6–24 months as natural cellular turnover gradually replaces pigmented cells with fresh ones. With the four-pathway protocol, that timeline shrinks to 6–12 weeks for visible improvement.

    The catch: while you're waiting for old PIH to fade naturally, new acne can create new PIH faster than the old fades — leaving you in a perpetual cycle. Treating acne and PIH simultaneously is the only way out. Niacinamide and Alpha Arbutin both fade existing PIH while reducing the inflammation that causes new acne, making the combination particularly effective for acne-prone complexions.

  • Pigmentation is more visible and more easily triggered in deeper skin tones — but it's just as treatable with the right approach. Melanocytes in deeper complexions respond more aggressively to inflammation, sun, and trauma, which means PIH appears more readily and lingers more visibly. The same biology that makes deeper skin tones beautifully resilient against UV damage also makes them more reactive to inflammation triggers.

    What matters for treatment: avoid aggressive interventions. Skip strong chemical peels, harsh AHAs at high concentrations, IPL/laser without dermatologist consultation, and over-exfoliation. Multi-pathway topical protocols are the gold-standard approach across all skin tones, but particularly for deeper complexions where heat-based or aggressive treatments can cause secondary pigmentation. The PureNeem four-pathway protocol — Vitamin C, Niacinamide, Alpha Arbutin, Tetrapeptide-30 — is appropriate for all complexions.

The four-pathway protocol

Start the protocol that delivers fade.

The PureNeem hyperpigmentation system: Luminara C in the morning, Rejuvence at night, Curcuma Glow Oil for botanical support. Vitamin C, Niacinamide, Alpha Arbutin, Tetrapeptide-30, and 0.5% Retinol — every pathway in the melanin cascade addressed in a single AM/PM routine.

Full INCI transparency Vegan & cruelty-free Free AU shipping over $100

This guide is for educational purposes and does not replace personalised medical advice. For severe or treatment-resistant pigmentation, particularly melasma during pregnancy or following significant hormonal changes, consult a qualified dermatologist. Information accurate as of 2026. PureNeem is an Australian skincare brand based in Melbourne.